Responsible Gaming
Gaming Should Be Entertainment
Live dealer casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with realistic expectations and maintain control over your play.
Remember: the house always has a mathematical edge. Only gamble with money you can afford to lose.
Age Verification
You must be 18 years of age or older (or the legal gambling age in your jurisdiction) to participate in online gaming. It is illegal for anyone under the legal age to gamble. If you are underage, please do not use these services.
All reputable casinos verify player age and identity before allowing deposits and withdrawals.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate a gambling problem:
- Constantly thinking about gaming or planning the next session
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Repeatedly trying to cut back or stop gambling without success
- Chasing losses by gambling more to try to win back lost money
- Hiding gambling activity from family, friends, or partners
- Lying about the amount of time or money spent gaming
- Gaming to escape problems, stress, anxiety, or depression
- Neglecting work, school, family, or other important responsibilities
- Borrowing money or going into debt to fund gambling
- Experiencing relationship conflicts due to gambling
- Feeling irritable or anxious when trying to reduce or stop gambling
If you recognise any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Player Protections
Most reputable online casinos offer responsible gaming tools to help you stay in control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a specific period
- Reality Checks: Pop-up reminders during play to remind you how long you've been gaming and how much you've spent
- Session Time Limits: Set automatic session timeouts to limit consecutive play
- Self-Exclusion: Temporarily or permanently exclude yourself from an online casino to take a break or quit entirely
- Account Closure: Close your account permanently if you wish to stop gambling
Use these tools proactively to maintain control over your gaming activity.
Support Organizations & Helplines
If you need help or support for problem gambling, the following organisations provide confidential assistance:
New Zealand
- Problem Gambling Foundation (Aotearoa) – Free, confidential support and counselling
- Phone: 0800 664 262
- Text: 8393
- Website: www.pgf.nz
- Gambling Helpline
- Phone: 0800 664 262
- Website: www.gamblinghelpline.co.nz
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- United Kingdom: GamCare – www.gamcare.org.uk
- United Kingdom: GamStop (National Self-Exclusion Register) – www.gamstop.co.uk
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
Get Help Today
If you or someone you know is struggling with problem gambling, seek help immediately. Support is confidential, free, and available to you. Reaching out is a sign of strength, not weakness.
Problem gambling can have serious consequences for your finances, relationships, and mental health. The sooner you seek support, the sooner you can take back control.
Contact the Problem Gambling Foundation today: 0800 664 262